Hotline:+1 413-782-1771

A hotline is now available to ask questions about the practical functional assessment (PFA) and skill-based treatment (SBT) processes for meaningful address of severe problem behavior.

Times: Mondays: 5:00 – 6:30 pm EST; Wednesdays: 8:00-9:30 am EST.

Those taking your call are experienced as practitioners, researchers, and consultants in PFA and SBT processes. Questions can be general or specific, but because hotline conversations does not constitute an official consultative relationship, callers are asked to refrain from (a) divulging any client protected health information, or (b) asking questions about a specific client (i.e., reframe those queries as general case examples).  This hotline operates on a first-come-first-serve basis. We ask that all calls are kept to 20 min or less. If your call does not connect, please try again later during the call hours.

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